QR CODE OFFER - FREE 20 Minute Phone Call Policy (Limited Time)
Considering apply for a visa but not sure if you meet the criteria? Do you have a character or health issue and are not sure if that will impact your application? Want to apply for a visa but not sure where to start?
Use this free 20 minute phone call to get some of your questions answered. We will provide clever and honest advice on your visa options. Even if you don't have time for all your questions, you can use your time to decide whether it would be worth seeking extra advice.
For a limited time only we are offering a 20 minute phone call to discuss visa issues and options when booked via the QR code on our circulating flyers. These calls are here on in referred to as the 'promotional consultation'.
Promotional Consultations – Additional Terms
The total cost of the promotional consultation is $0 and the consultation is limited to a maximum of 20 minutes.
Promotional consultations are offered on a first come first served basis and availability and times are limited to those in the booking calendar. No further discounts will apply and cannot be used in conjunction with any other offer.
Only one free promotional consultation may be booked per family unit (eg a single applicant, a family of applicants included in a single application or a couple being the entity of the prospective applicant and partner/sponsor) whether booked by a member of the family/couple or by another person on behalf of the family/couple.
Promotional consultations are available only for a limited time only and can end without notice.
Promotional consultations are limited to exploring basic eligibility and visa issues relevant to the caller and their immediate family’s circumstances only. The call is for a length of 20 minutes maximum and this may not be long enough to discuss all your migration issues, eligibility and questions in full.
In the event that the call time is insufficient to answer all the caller’s questions, or conclude a full assessment of all visa options they are interested in, the caller may choose to book in a paid Initial Consultation and Strategy Discussion.
The length of the promotional consultation, will not allow sufficient time to advise in-depth on:
Applications that have already been lodged by you or another lawyer/agent;
Health waivers and health issues that may warrant a health waiver
Character issues that may impact on the application
Persons who are currently unlawful or on bridging visas
If any of the above apply to you, you may be asked to book a paid consultation. To save time you may like to book a paid consultation to start rather than booking a promotional consultation.
Booking Promotional Consultations
In order to secure your appointment, you must fill in all the requested details and confirm your booking online. All details requested must be entered completely and correctly. We reserve the right to cancel any appointments already booked if any or some of the requested details have not been sufficiently provided.
Once your consultation has been booked, you will receive an email confirming the details of your appointment.
Consultation
At the time of your consultation, we will call you using the number you provided in your booking. You may like to provide an alternate number we can reach you on just in case. Be sure you are comfortable and in a quiet place where you can talk and hear us easily.
If you are overseas, we will contact your using WhatsApp. Be sure to have WhatsApp downloaded and ready to use prior to your consultation.
Priority Service
If you require advice from us urgently (within 12 hours of contacting us or out of hours), we charge AUD500.00. Please contact us by phone/text/WhatsApp on +61422 526 245 or email us at hello@visasidekick.com.au to arrange this priority consultation service. Due to the immediate nature of this appointment type your consultation fee will be charged in full at the time of booking.
Rescheduling or Cancelling Your Appointment
You may use the online scheduler to reschedule your appointment up to 12 hours prior to your appointment. However, if you do this more than twice, we may charge an administrative fee of $20 for subsequent changes.
We understand that sometimes things happen that are beyond your control, so we do take exceptional circumstances into consideration and will consider these on a case-by-case basis.
We reserve the right to refuse or cancel an appointment booking for reasons such as where the details we have request in the booking details have not been filled in correctly; where the query is related to a visa type other than a partner related visa; or if the query is something we cannot help with.
We will attempt to contact you if your appointment is cancelled or if additional information is required to accept your appointment.
Lateness and No Shows
It is in your interests to ensure that you are on time for your appointment. If you are late, please call or email and let us know. If you are late, you will not be able to spend the full allocated time with us and we may ask you to schedule a subsequent appointment, if necessary, at your own cost.
If you don’t attend your appointment, the promotional consultation will be forfeighted and to obtain further advice you would need to book in paid consultation.
In the unlikely event that we call you later than scheduled, where additional time is required at the end of the scheduled time, we will endeavour to make up for the number of minutes were late - either by continuing on beyond the scheduled end of the call or scheduling a follow up time.
Additional Documents & Information
You are encouraged to provide as many details about your immigration status and circumstances as possible prior to your consultation to assist our immigration specialists in being prepared to answer all your questions and provide you with advice. You may upload any relevant documents when making the booking or emailing them to us at hello@visasidekick.com.au (be sure your email includes details that match your booking details). If you are interested in any skilled/work based visas you should provide an up to date CV prior to your consultation time.
Callers are encouraged to provide any documentation at the time of booking. We will review any documentation provided at the time of booking prior to the phone call. However due to the short nature of this phone call, we will not be able to review any documents and provide further advice after the call. For a post appointment review of documentation you will be directed to book a a follow up Consultation for a fee.
VEVO Check
A VEVO check is a check that can be done online using your passport details to check your current visa details, including the expiry date. This can be very helpful in a consultation. If you are not confident you know the exact details of the visa you currently hold we would suggest doing a VEVO check yourself online prior to your consultation and having the details handy or emailing them to us (hello@visasidekick.com.au). Alternatively, when booking the consultation you can upload a copy of your passport and either you can consent to us doing a VEVO check for you prior to your consultation or we can do the check during your consultation. We must receive the consent from the person whose passport is provided. If you are booking on behalf of somebody else, you must not provide consent on their behalf unless you have their authority to (ie do not check the relevant box).
Purpose of Appointment
The purpose of our initial consultation is to assess whether you have any visa options that would suit your goals for your stay in Australia. Most often people are seeking to remain in Australia permanently, but this is not always the case. Booking in a consultation does not guarantee that you will eligible for any visa type. Dependent on time, we will assess whether, based on your current circumstances and the migration law that applies at the time of consultation, if you have any suitable Australian visa options. The discussion and advice will be limited to the migration law at the time of the consultation.
A consultation does not create an ongoing lawyer-client relationship and does not bind us to update you if the migration law changes after your consultation.
We may discuss with you, at our discretion, visa options that may be available to you in future, but we do not provide a full assessment and advice for hypothetical scenarios that are based on multiple variables. An example of a hypothetical scenario would be if a person were wanting to apply for a partner visa before they had found a partner.